nonfiction – Janet Ruth Heller

Improvements in Customer Service

Post author:Janet Ruth Heller
Post published:February 25, 2023
Post category:Consumer Advocacy Customer Service Interviews Nonfiction Social Sciences

Consumer advocate Christopher Elliott included my comments about improvements in Walgreens' customer service in his article for Forbes on February 11, 2023. The article is entitled “Customer Service Is Improving for Many Americans and Here’s Why.” The link is https://www.forbes.com/sites/christopherelliott/2023/02/11/customer-service-is-improving-for-many-americans-and-heres-why/?sh=3f3e7efc7b44 #customerservice #Forbes #consumeradvocate Photo of Janet Ruth Heller by Darrin Goodman

Essay about “A Visit to Isle Royale”

Post author:Janet Ruth Heller
Post published:November 20, 2020
Post category:Autobiography Memoir Nature Nonfiction Travel

The Toho Journal, which is based in Philadelphia, has just published my short essay "A Visit to Isle Royale" online. This essay is about a trip that my husband and I took in the 1990s to Isle Royale, which is in Lake Superior off the coast of Michigan. The link to my essay is https://www.tohopub.com/tjo/a-visit-to-isle-royale Lori McElrath-Eslick's beautiful cover for my poetry book Traffic Stop

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I love books by British writers P. D. James, Seamus Heaney, S. T. Coleridge, Jane Austen, William Wordsworth, Robert Browning, Elizabeth Barrett Browning, George Eliot, W. B. Yeats;

American writers Judy Blume, Edna St. Vincent Millay, T. S. Eliot, Maxine Kumin, Jim Daniels, Mong-Lan, Robert Hayden, Langston Hughes, Naomi Shihab Nye, Alberto Ríos, Gail B. Griffin, Jerry Spinelli, Jane Yolen, Kathryn Erskine, Gary D. Schmidt, Adrienne Rich, Judith Minty, Gwendolyn Brooks, Marge Piercy, Grace Paley, Alicia Ostriker, Jaimy Gordon; South African writer Athol Fugard;

Israeli writers Chaim Nachman Bialik, Yehudah Amichai, Rachel Bluwstein, Chaim Guri, S. Y. Agnon; and Hispanic writers Sor Juana, Federico García Lorca, Ruben Darío, Antonio Machado, Jorge Guillén, Pedro Salinas, and Dámaso Alonso.

I also love Japanese haiku, especially those by Matsuo Bashō.

My writing has been influenced by many other authors, including British writers Samuel Taylor Coleridge, Jane Austen, William Wordsworth, Robert Browning, Elizabeth Barrett Browning, George Eliot, W. B. Yeats;

American writers Edna St. Vincent Millay, T. S. Eliot, Maxine Kumin, Adrienne Rich, Judith Minty, Gwendolyn Brooks;

Israeli writers Chaim Nachman Bialik, Yehudah Amichai, Rachel Bluwstein, Chaim Guri, S. Y. Agnon, and Hispanic writers Sor Juana, Federico Garcia Lorca, Ruben Dario, Antonio Machado, Jorge Guillen, Pedro Salinas, and Damaso Alonso.