Improvements in Customer Service

Consumer advocate Christopher Elliott included my comments about improvements in Walgreens' customer service in his article for Forbes on February 11, 2023.  The article is entitled “Customer Service Is Improving for Many Americans and Here’s Why.”  The link is https://www.forbes.com/sites/christopherelliott/2023/02/11/customer-service-is-improving-for-many-americans-and-heres-why/?sh=3f3e7efc7b44 #customerservice #Forbes #consumeradvocate Photo of Janet Ruth Heller by Darrin Goodman

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Article about Intimidation of Co-Workers

Editor-in-Chief Carmen Jacob included my comments about intimidation in the workforce in her interview article entitled "16 Signs Your Coworkers Are Intimidated by You" posted on upjourney.com .The link to this article is https://upjourney.com/signs-your-coworkers-are...#workforce#intimidation#coworkers#interview Janet Ruth Heller reading her work at the Kalamazoo Public Library; photo by Hedy Habra

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